Questions

The bits clubs ask about.

How payments reach your club, what it costs, who it is for and how your data is handled. If your question is not here, get in touch.

Set up your club

Getting started

Who is CADEM for?+

Any grassroots football operator. A solo coach running one-to-ones, a development centre, a charity or community group, or a club with many teams. The setup is the same for all of them.

How long does it take to set up?+

A few minutes. You name your club, add your teams and venues, invite your coaches, and you are ready to take bookings.

Do parents need to download an app?+

No. Parents use CADEM in their browser. You share a link or a QR code and they sign up their children from there.

Payments

How does the money reach my club?+

Parents pay through CADEM and the money lands in your own connected account, minus a small platform fee. Your funds never sit with us.

Do I need my own payment account?+

Yes. You connect your own account in a few clicks during setup. This keeps you in control of your money and your members.

What payment types can I take?+

Monthly subscriptions, pay as you go for single sessions, and prepaid session packs. Each one is tracked per child, with overdue made obvious.

Who pays the platform fee?+

By default the small fee is added on top of the price, so your club keeps the full amount it charges. You can choose to absorb it instead in your settings.

Pricing

What does it cost to set up?+

Setting up your club is free. We only take a small fee on each booking parents make.

Do the fees get lower as I grow?+

Yes. Larger clubs on our Growth plan get lower per-booking fees and more reporting. Get in touch about Pro for the full platform.

Your data

Who owns the player records?+

You do. Coaching notes and player development data belong to your club and stay with the child as they move between your teams and seasons.

Can a coach work for more than one club?+

Yes. A coach has one login and can belong to several clubs at once. Each club only sees what happens in its own sessions.

If your question is not here, get in touch.

Ready to set up your club?

Set up your club